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Customer Care

General help and support options
for all FastVirtual services.

This page covers general support options. Please select your service below for detailed help and support information:

See the FAQ

Visit the Knowledge Base for common questions answered by FastVirtual support staff.

Access Your Account Control Panel

Your account control panel includes context-sensitive help and step-by-step guides to assist you with all FastVirtual services and account features.

Forget your password? Recover password online

Visit the Support Center

The Support Center provides access to many tools and features to help you get the most from your account, including step-by-step guides, detailed documentation, code samples, demos and much more.

Email a Support Technician

FastVirtual is structured around online support and we encourage you to use our support forms for questions regarding service.

Technical questions are best sent via email, as this enables support staff to provide fast assistance with ongoing queries by simply reviewing your ticket history.

Use the priority support form to send questions directly from your account control panel, or send us an email - please see the appropriate service category above for email details.

Call Our Customer Care Center

FastVirtual provides toll-free phone support within the United States and Canada. This is available 24 hours a day, 7 days a week (holiday times may vary).

For toll-free phone support, please call 1-877-547-4220. International customers may call the same number, subject to toll charges.

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