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Acceptable Use Policy

Policy covering all FastVirtual web
and email hosting services.


You may not upload any material, transmit any message, link to any web site, execute any program, or otherwise use our services or infrastructure to engage in any activity, that:

  1. Infringes on any copyright, trade secret rights or patent rights of any third party;
  2. Violates any law or regulation, including without limitation the laws and regulations governing export control;
  3. Solicits the performance of any illegal activity;
  4. Is defamatory or trade libelous;
  5. Is pornographic, or obscene;
  6. Contains nudity or adult material;
  7. Contains discriminatory or hate propaganda;
  8. Contains "warez", hacking-related material, or material which promotes the illegal distribution of software;
  9. Contains viruses, Trojan horses, worms, time bombs, or cancelbots;
  10. Contains any computer program or defect intended to damage a computer system or its data;
  11. Attempts to gain unauthorized entry into another system or service;
  12. Conceals the identity of a person or system, by forging headers, or spoofing IP addresses, for example;
  13. Attempts to disable a system or service through the use of denial-of-service (DOS) attacks;
  14. Collects ("harvests") email addresses from mailing lists, newsgroups, or web sites;
  15. Transmits unsolicited email in any amount;
  16. Results in multiple complaints from third parties.


You may not transmit, or solicit the transmission of, unsolicited email. You may not use unsolicited email to link to, or drive traffic to, any web site we host, or any other service that we provide. We define "unsolicited email" to include:

  1. SPAM;
  2. Unsolicited commercial email (UCE);
  3. Opt-out mailing lists;
  4. Any message sent to a mailing list which was created by harvesting or collecting email addresses in any manner that does not obtain EXPLICIT permission from recipient(s);
  5. Any message sent in high volume for the purpose of disabling or annoying recipient(s);
  6. Any message that results in multiple complaints from its recipient(s).


You may not post unacceptable content to any newsgroup, chat room, or other public forum. We define "unacceptable content" to include any message or post that:

  1. Is posted to the same forum ten or more times;
  2. Is "cross-posted" to ten or more newsgroups;
  3. Is posted for the purpose of promotion of any product or web site;
  4. Is posted in defiance of a newsgroup charter, forum rules, or FAQ;
  5. Is posted in high volume for the purpose of disabling or annoying viewer(s);
  6. Results in multiple complaints from forum users.


Because all of our customers share a common pool of resources, you may not monopolize our resources to the detriment of others. If your resource utilization approaches levels that might negatively impact other customers, we will notify you and you will be required to reduce resource utilization, or purchase dedicated services. If your account severely impacts other customers, we may temporarily suspend your account without notice. You affect resource use in many ways, including:

  1. The rate and complexity of CGI scripts that you execute;
  2. The rate and complexity of database queries that you execute;
  3. The frequency that you use email, FTP, control panel, and other services;
  4. The size and number of files that you upload to your web site;
  5. The number of hits that your web site receives;
  6. Your storage requirements, including email, database, and web site storage.

End-Users Only

Except as set forth in our partnership program rules, including reseller and affiliate programs, our services are provided for end-users only. You may not "sub-host" or resell any of our services, for fee or for free, without our express written consent.


If you violate these rules, you may be subject to additional charges for the costs and time we spend on diagnostics and troubleshooting, corresponding with legal counsel, communicating with authorities, responding to complaints, removing files, deleting unsolicited correspondence, and/or suspending or terminating your account.

If we believe that you are violating, or have violated these rules, we may, at our sole discretion, immediately suspend or terminate your account without notice. If we terminate your account, this does not release you from liability for charges due and owing.

Rev. 09/04/2004

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